Tasks:

• Help end-users by resolving their IT issues and queries;
• Provide support through email, chat, or phone;
• Support our customers in German/French and English;

Expectations:

• Professional level of English and German/French both written and verbal;
• Don’t Worry! IT experience is not required;
• Effective communication skills;
• Ability to find creative solutions to problems;
• An interest in the world of IT;
• Commitment to complete the full period of the 6-month long program;

What we can offer:

• In our unique internship program, you will receive comprehensive training about the ins and outs of IT support;
• If you reach the defined objectives in our 6-month long development program, you will have the chance to transition to full-time employment with us;
• Work in a multicultural environment and meet colleagues from 25+ different countries;
• You’ll have flexible, hybrid working hours;
• You could learn about IT services and start your career in IT;
• You’ll have full access to North Star and Udemy e-learning platforms;
• You can learn several IT programs such as ServiceNow, Finesse, IP communicator, Azure, InTune;
• Potential exposure to advanced level customer support (2nd month);
• Regular performance assessment and feedback by core team/line manager;

Working hours:

from Monday to Friday
8 - 8,5 working hours
weekly 30 – 40 hours

If you are interested in the opportunity, then send us a CV (with a photo) to this email address: zsuk.virag@job-force.hu